O que é Identity and Access Management (IAM)?

É a gestão de identidades e acessos: o conjunto de processos e tecnologias que define quem pode acessar quais sistemas, quando e como. Combina recursos como autenticação multifator (MFA), Single Sign-On (SSO) e governança de identidades.

Qual a diferença entre IAM e CIAM?

O IAM cuida dos acessos de colaboradores e equipes internas aos sistemas da empresa. O CIAM (Customer Identity and Access Management) cuida da identidade de clientes e parceiros nas plataformas digitais, com foco em escala e experiência.

O que são MFA e Single Sign-On (SSO)?

MFA é a autenticação multifator: além da senha, o usuário confirma a identidade com outro fator, como um código ou a biometria. SSO é o login único, em que um só acesso libera todos os sistemas que a pessoa tem permissão para usar.

Como o IAM ajuda a cumprir a LGPD?

Com acessos controlados, revisados periodicamente e alinhados ao perfil de cada usuário, apenas pessoas autorizadas chegam às informações, inclusive aos dados pessoais. Os registros de acesso trazem a rastreabilidade exigida em auditorias.

IAM tem relação com Zero Trust?

Sim. No modelo Zero Trust nenhum acesso é confiável por padrão, e a gestão de identidades e acessos é o que permite verificar cada usuário e cada permissão.

Identity & Access Management

Identity and access management (IAM) with security, control and efficiency: everyone accesses exactly the systems they need, with MFA, Single Sign-On and identity governance.

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Illustrative example

Who accesses which systems, when and how

Digiage’s Identity and Access Management (IAM) service provides a solid framework to control who accesses which systems, when and how. It enables companies to organize and automate the management of digital identities, with security, traceability and seamless access to the digital environment.

Access becomes controlled, reviewed periodically and aligned with each user’s role. This reduces the risk of unauthorized access, improves operational efficiency and strengthens regulatory compliance, while simplifying the experience for system users.

What IAM is: three capabilities working together

Multi-factor authentication, Single Sign-On and identity governance together answer the three questions every access request must answer.

MFA
Multi-factor authentication
“Is it really you?”
Beyond the password, a second factor such as a code or biometrics confirms identity and reduces the risk of unauthorized access. Session control completes the protection.
SSO
Single Sign-On
“One login for everything that’s yours.”
A single sign-in unlocks every authorized system. Fewer passwords to remember, fewer support tickets and higher team productivity.
IGA
Identity governance
“Should they still have this access?”
Permissions organized and continuously reviewed, so everyone keeps only what their role requires, with full traceability of who accessed what.

Control from day one to the last day

Every user’s identity changes over time. Governance keeps pace with these changes so no access is left excessive or left behind.

Onboarding

New users receive the access their role requires, with no manual requests and no waiting.
Role change

Permissions follow the new role, without accumulating access from the previous position.
Periodic review

Access is reviewed and validated regularly, with every decision recorded.
Offboarding

When someone leaves the company, access is revoked and no account is left orphaned.

Benefits of identity and access management

A reliable foundation for digital access that strengthens IT governance and prepares the company to grow responsibly.

Centralized control of identities and permissions
A single view of who each user is and what they can access.
Lower risk with MFA and session control
A leaked password is no longer enough to get into your systems.
Unified access with Single Sign-On
One login for every authorized system, with fewer passwords and fewer tickets.
Continuous permission review
Identity governance prevents access creep and forgotten accounts.
More time and productivity for teams
Access granted at the right moment, with no manual processes or waiting.
Compliance with LGPD and other regulations
Traceable, role-aligned access, with records ready for audits.

Results achieved with some of our clients

What changes when every user accesses exactly what they need.

Stronger security

Fewer unauthorized access rights and a smaller attack surface.

Efficient access

Single Sign-On simplifies everyday work for system users.

Permission management

Access organized, reviewed and aligned with each role.

A smoother experience

Robust protection without compromising usability.

IAM with leading identity and cloud technologies

We implement identity and access management with partners such as WSO2 and Microsoft Azure, which act as a layer of protection and control between users and systems, with secure integrations tailored to each company’s needs.

explore the Secure Identity & Access pillar

What sets us apart

Advanced security

Robust protection without compromising seamless, user-friendly access.

Smart, adaptive authentication

We integrate MFA (multi-factor authentication), SSO (Single Sign-On) and biometrics.

Continuous compliance and protection

Solutions that meet key regulatory standards, prevent fraud and ensure full control over identities and access.

IAM FAQ

Didn’t find your question? Talk to an expert.

What is Identity and Access Management (IAM)?

It is the management of identities and access: the set of processes and technologies that defines who can access which systems, when and how. It combines capabilities such as multi-factor authentication (MFA), Single Sign-On (SSO) and identity governance.

What is the difference between IAM and CIAM?

IAM manages employee and internal team access to company systems. CIAM (Customer Identity and Access Management) manages the identities of customers and partners on digital platforms, with a focus on scale and experience. Explore our Customer Identity & Access Management (CIAM) service.

What are MFA and Single Sign-On (SSO)?

MFA is multi-factor authentication: in addition to a password, the user confirms their identity with another factor, such as a code or biometrics. SSO is single sign-on, where one login unlocks every system the person is authorized to use.

How does IAM support LGPD compliance?

With access that is controlled, reviewed periodically and aligned with each user’s role, only authorized people reach information, including personal data. Access logs provide the traceability auditors require.

Is IAM related to Zero Trust?

Yes. In the Zero Trust model, no access is trusted by default, and identity and access management is what makes it possible to verify every user and every permission. Learn more in the article IAM: the cornerstone of modern Zero Trust.

Every user with exactly the access they need, without risk or complexity.

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